Managed Services PDF Print E-mail

Managed Services
Features and Benefits Overview

Many studies have shown that the average small-to-medium sized business
loses thousands of dollars a year to network downtime.
LKTech delivers proactive managed services that keep your network up and running at optimal
effectiveness and efficiency, with superior network performance, security, and reliability-all at
an affordable price. 

Rapid Response

·         LKTechwill proactively monitor your network and remotely    address potential points of failure before they become critical

·         When a site visit is required, automatic alerts guarantee a rapid response time to problems with your network

Security Monitoring

·         Extensive reporting gives you a bird’s-eye view of your entire network’s security

·         Alerts on attempted network access by unauthorized users

·         Ban high-bandwidth interactive games or illegal peer-to-peer file sharing that monopolize business resources and promote viruses and Spyware

·         Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

Detailed Site Level Inventory

·         Up-to-date hardware, software and patch information

·         Can be used for insurance claims in case of flood, fire or theft

Remote Management and Communication

·         LKTech minimizes disruptions to the work environment by remotely resolving issues using a secure VPN system

·         Very low bandwidth requirements

·         Remote visibility to your network allows us to send technicians who are fully prepared to resolve issues faster than ever before

Graphical Performance Reporting

·         Automatically generates in-depth reports delivered to you by email

·         Easy-to-understand graphical reports with threshold lines

·         Simplifies capacity management and upgrade planning

Virtual IT Department

 The primary goal of our Managed Services Program is to provide a "virtual IT department", providing
the services that an internal IT department would normally provide.  We have designed our Mangaged
Services Program so that it can provide these services with the same quality and response times as an
in-house IT department at a fraction of the cost.  For larger organizations we use a combination of on-site
dedicated staffing and remote help desk service at a fraction of the cost of in-house employees. 

Grow Your Business, Cut Costs!

·         Visits from LKtech shift from fixing problems to cooperatively managing your network’s growth

·         Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to
            where they are needed most

Feature

Function

Benefit to You

24 x 7 Monitoring and Alerting

Real time monitoring and alerting covers all systems, network devices, and corporate website activity.

Proactive responses enable technicians to Identify, track and report on issues affecting security, performance and reliability of your IT infrastructure.

Asset Management

Generate hardware and software inventories on demand.

Efficiently tracks all organizational resources for a complete inventory assessment.

Security Assurance

Security assurance includes security scanning to detect security risks. This includes real-time monitoring for viruses, worms, spam ware, and other malware.

Significantly reduces security risk with comprehensive reporting on unauthorized software and security breaches.

Remote Control

Secure with no requirements for open inbound ports or firewall changes within your network

Provides a scalable and flexible solution.

Reporting Engine

SQL Reporting Services technology increases flexibility for generating custom reports that can be exported into multiple file formats.

Facilitates increased communication and understanding of network management.

Patch Management

Provides automatic patch scanning, identity and deployment.

Helps you proactively defend against network threats and outdated software versions.

VMware and VMware Player Support

 

Can be installed on VMware virtualized devices and can monitor VMware virtualized devices.

Easily monitored without disruptions to service.

64-bit support

Support for installation on 64-bit Windows has been added.

Eliminates worry of system overload.

To learn how to optimize and just how much you can save,
call (208) 672-1922 or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

 

 

 

 

 

 
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Newsflash

LKTech is happy to Introduce the bitHero Backup Service.

After many months of research and testing, we are now able to offer our newest service, the bitHero online backup and archiving service

Read more...